Legal

Privacy.

How we handle your data, your API keys, and the URLs you submit.

What we collect

No third-party trackers or cookies beyond a session ID on the marketing site.

Data storage

All data is stored on our servers. One sub-processor is used for anti-bot and search offload—see /sub-processors. No third-party analytics are used.

Retention period

Crawl data is retained until you delete it or for 90 days, whichever comes first. After deletion, monitor diff-detection hashes are kept for 30 days before permanent removal.

API key security

API keys are hashed at rest using SHA-256. The plaintext key is shown once at creation and never stored. Rotate or revoke keys via:

POST https://api.crawlcrawl.com/v1/keys/rotate
Authorization: Bearer crk_...
DELETE https://api.crawlcrawl.com/v1/keys/{prefix}
Authorization: Bearer crk_...

Webhook integrity

Webhook payloads are signed with HMAC-SHA256. Failed deliveries are retried for 24 hours on 5xx responses before being dropped.

Data subject rights

Under GDPR and DPDP, you may request access, deletion, or portability of your data. Email [email protected] with your project ID. Responses are provided within 30 days.

Policy updates

Changes to this policy are posted here. Material changes are communicated via email and an API deprecation header.

Questions? Email [email protected].

Last updated: 2026-05-12