DRAFT — terms subject to change before public launch. Email [email protected] to confirm specifics.
Legal

Terms of service.

The terms you accept by using the crawlcrawl API.

Who you must be

18 or over, authorised to bind your organisation, not on a US, EU, or UK sanctions list.

What you may not crawl

Anything illegal in your jurisdiction or the target's, anything explicitly prohibited by the target site's robots.txt unless you have written permission, or anything that violates the target site's terms of service. You take responsibility for compliance; we provide a tool, not a license.

Rate limits and fair use

Tier caps are enforced. Attempting to evade limits across multiple keys or projects is a ToS violation. We may suspend keys for abuse without prior notice.

Service level

Best-effort uptime. Status is at status.crawlcrawl.com. No formal SLA is offered at this time. SLA terms may be added in a future revision; existing customers will be notified before any binding service level is introduced.

Billing

Monthly, in advance, via the payment method you provide. Refunds are issued only within the first 30 days of a paid plan, prorated for unused time.

Termination

Either party may terminate any paid plan with 30 days written notice. We may terminate immediately for ToS violation, abuse, or unpaid invoices >30 days overdue. On termination your data can be exported on request and is deleted within 90 days.

Liability

Our liability is capped at the amounts you paid to us in the prior 12 months. We do not accept liability for indirect or consequential damages.

Governing law

Governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

Changes to these terms

Material changes are emailed to all paying customers at least 30 days before they take effect. Last updated 2026-05-13.